PRIVACY POLICY

1. Wagner R. Freer Chan, hereinafter “The Company,” presents you with the following Privacy Policy to guarantee the right to protect your data. Your access and use of the Website constitutes your agreement and express acknowledgment that you have read and accepted our Privacy Policy presented herein and our Terms and Conditions and that these are binding. In the event that you do not agree, you are requested to refrain from using the Website.

2. This Personal Data Protection Policy has been adopted to comply with the provisions of the regulations on Personal Data Protection.

3. Various technologies are used on our Website to make it more user-friendly, more effective, and more secure. These technologies may involve automatic data collection by third parties and us on our behalf. Generally, this data does not contain personal details about the user. Examples of such technologies are cookies, flash cookies, and web analytics. You can use your browser settings to disable the use of cookies. If they are disabled, you can still browse our Website but may experience some restrictions.

4. The personal data provided by the customer is used to be collected, stored, recorded, organized, selected, extracted, confronted, managed, analyzed, interconnected, associated, dissociated, communicated, assigned, exchanged, transferred, transmitted, or used in any way by The Company affiliates and/or third parties, for which purpose the customer has given consent at the time of physical or digital collection of the personal data for the following:

a. Carry out business intelligence actions, creation of tailor-made offers, customer prospecting, market research, and trends; identify traceability and consumption patterns for statistical purposes; understanding of profiles.
b. Contractual relations that may be established with the client; granting guarantees on products purchased when appropriate; and informing the client about commercial conditions and after-sales services, among other actions derived from the business carried out.
c. To communicate the data to third parties or suppliers in charge of any of the uses and processing mentioned in this text anywhere in the world.
d. Contact the customer through various electronic channels, such as telephone contact, email, digital media such as email, Facebook, text messages (SMS), WhatsApp, or other similar platforms, to the mobile phone number that the customer provides to The Company, to send commercial information related to marketing campaigns and events, to invite them to participate in the loyalty program and to communicate promotions and advertising about products, goods, and services.
e. To carry out marketing activities, commercial activities, business intelligence, and disseminate information on promotions, financial education, or other benefits.
f. Promote, market, and offer the products and/or services offered by the Company or in alliances, through any means or channel, to complement or deepen the portfolio of products and/or services currently offered, for which purpose it may also consult public and/or private databases, references and results of any analysis or processing of the data provided.
g. Transfer and store personal information to other companies related to The Company (such as subsidiaries, affiliates, and partners) to develop the purposes described herein.

5. The Company is also responsible for compliance with the contents of the law, such as The storage or transfer of personal data, explicit consent of the owner of the data, rights of access, updating, rectification, cancellation, opposition, and portability of the data, general principles which inspire and govern the protection of personal data.

6. The customer, owner of the data, certifies that all data provided is accurate, real, and truthful; the customer may revoke or limit the consent at any time. However, The Company is not responsible for the truthfulness and accuracy of the information provided by the customer.

7. The Company may transfer such personal data with companies related to The Company and/or third parties. In this context, The Company may also transfer the data outside the local territory for the aforementioned purposes to the following recipients only: The Company’s employees, The Company’s suppliers who need to have access to the data to perform their duties and offer their services and to The Company’s strategic partners.

8. The Company, in compliance with the obligations, may share and disclose the personal data of customers to the following persons: The Company’s lawyers, for purposes of legal advice, dispute resolution, or litigation to protect the interest of The Company and its affiliates, affiliates or subcontractors of The Company, persons identified in a court order in compliance with any court subpoena, any government institution that has made a lawful request for such data, for statistical, academic or research purposes and where such disclosure is required by applicable laws.

9. Customers are responsible for the information submitted to The Company; any errors, omissions, failure to update, or misrepresentation in the information submitted shall be the sole responsibility of the customer.


SECURITY MEASURES

At WE SPEAK SPANISH, we take the security of our users’ information very seriously. To protect your information, we use industry-standard security measures, including 256-bit encryption, to encrypt all data sent between your web browser and our servers. This type of encryption is used by large banks to keep information secure.

We use a Let’s Encrypt SSL certificate to encrypt all data sent between your web browser and our servers. This SSL certificate has a validity of 90 days and is automatically renewed to ensure continuous protection.

Certificate owner: wespeakspanish-cr.com
Address: Tres Rios, Hacienda Imperial, Cartago, Costa Rica
Validity: 90 days


QUESTIONS OR REQUESTS 

If you have any questions or requests about this notice or the handling of your personal data, or if you would like additional information, please contact:

Email: wfreer@wespeakspanish-cr.com
Teléfono: (506) 707-68283
Dirección de la Empresa: Tres Rios, Hacienda Imperial, Cartago, Costa Rica.

Changes to this Privacy Policy will be posted on this Website. We reserve the right to update or modify this Policy at any time without notice.


Updated: 03-27-2023