Welcome to our School – Policies and Conditions

It’s an honor for us to be part of your learning experience at WE SPEAK SPANISH. Following these policies and conditions is necessary to fulfill your expectations and achieve your goals in our programs. If you have any questions, don’t hesitate to contact us.

About the payment

Payment:

Your program must be paid before or on the first day of classes; otherwise, you will lose the discount on the price or the particular conditions.

Payment methods:

Pay via wire transfer or deposit is preferable. Here you can find our banking information. Please bring the transfer copy on the first day of your class or send it to our WhatsApp (506) 7076-8283. Also, you can pay with your debit or credit card through the BAC SJ payment platform.

BAC SAN JOSE

  • Beneficiary Account: 703593947 (savings $)
  • IBAN: CR48010200007035939472
  • ID Number: 1-0875-0700
  • Beneficiary Name: Wagner R. Freer Chan

About the classes

Private Classes (online and presential):

On the first day of classes, the student needs to communicate with the School if any situation affects the attendance during the month of classes. If you don’t do that, it is essential to follow these aspects:

  • The student needs to communicate about the situation 12 hours before the class.
  • If the student does not communicate with the School, the student will lose the class.
  • According to our cancellation policies, the student can cancel classes for 25% of the course package if you cancel the lessons. For example: if your class package is 08 days of classes per month, you can cancel twice a month. If you need to cancel more times in the same month, you can do it, however; the School does not make up for these classes. The make-up of this 25% of classes will be them at the end of the program. If the School needs to cancel or change one day of classes, the students will not lose them. The School and the students will reach an agreement for the make-up session. You can communicate the situation to Wagner (506) 7076-8283.

Classes in a Group (online and presential):

Since the classes are face-to-face and in groups, the School must charge the student for the class if a student cannot attend the course. The School will provide the class material and the necessary instructions so that the student can continue in the next session. If the student must be absent for several days, the student should speak directly with the school administration by email or message – wfreer@wespeakspanish-cr.com or at WA (506) 7076-8283

Packages/Prices for Couples:

In these packages, the students get a special price; thus, they must coordinate with the School on the first day of classes if they cannot attend courses on specific days during the month. After that day, if the students need to cancel courses, they can do it; however, it is impossible to make up the respective classes. We suggest that if one of the students cannot attend classes, the other person can take the class. If it is impossible for both students to attend classes, they will lose the lesson.

Control of classes:

In both cases – individual packages and packages for couples, we suggest our students take control of their courses according to the number of days per month. We have our attendance control; however, you must follow the same rule.

Thanks for your understanding,

Wagner R. Freer Ch. 

Director and Spanish Teacher

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